Empowerment becomes more important when the service is
A)institutionalized.
B)repetitive.
C)individualized.
D)routine.
E)standardized.

Name: Empowerment becomes more important when the service is A)institutionalized. B)repetitive. C)individualized. D)routine. E)standardized.
Brand: Quizplus
Rating: 4.9 (31 reviews)

Question

Quizplus · Accepted Answer

Empowerment is more crucial in services that are individualized because it allows employees to make decisions and take actions that cater to the specific needs and preferences of each customer, enhancing the customer experience.

Empowerment Becomes More Important When the Service Is