Student recruiting is a major strategy in hospitality because the industry tends to want mature employees who have "been around the block a time or two."
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Q33: Selecting the right person for a particular
Q34: Which employee likely has the most direct
Q35: High turnover rates with servers means less
Q36: KSAs are
A) knowledge, skills, and aptitude
B) knowing,
Q37: A properly designed and administered structured interview
Q39: Enthusiastic employees make the guest experience more
Q40: Hiring college students who will accept line
Q41: Succession plans are used to
A) plan employee
Q42: Which form of emotional labor causes less
Q43: The process of identifying the required competencies
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