
According to Ted Levitt,author of The Marketing Imagination,once the customer buys your product,expectations:
A) increase
B) stay the same
C) decrease
D) are fulfilled
E) become less important
Correct Answer:
Verified
Q2: Diligence,an essential service behavior,combines responsiveness and:
A)knowledge
B)technical skill
C)reliability
D)persuasiveness
E)precision
Q3: According to Tony Alessandra,failure of a purchased
Q4: In the six-step presentation plan,the"servicing the sale"step
Q5: Gail Sayers is a sales representative with
Q6: According to Ted Levitt,author of The Marketing
Q8: Satisfied customers who make product recommendations to
Q9: Surveys show that poor service and lack
Q10: A group of people who recommend customer-driven
Q11: According to sales trainer Tony Alessandra,there are
Q12: People buy expectations,not products,according to Ted Levitt,author
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