Satisfied customers who make product recommendations to others act as a firm's"auxiliary"sales force.

Name: Satisfied customers who make product recommendations to others act as a firm's"auxiliary"sales force.
Brand: Quizplus
Rating: 4.9 (32 reviews)

Question

Quizplus · Accepted Answer

Satisfied customers who recommend a product to others are essentially promoting the product for the company, which can be seen as an extension of the sales force. This is because their positive reviews and referrals can lead to new customers and increased sales for the company.

Satisfied Customers Who Make Product Recommendations to Others Act as a Firm's"auxiliary"sales