Johan Yee has been a sales representative at a medium-sized textbook publishing house for five years. He has just been promoted by the sales director of his company to sales manager of a new territory. As sales manager, he is tasked with hiring and training three new sales representatives for his team.
-Johan crafts a descriptive ad and receives hundreds of resumes in response. He reads through them and chooses the 20 best candidates. To further screen candidates,he invites those 20 to take a test that profiles their skills. What is the best advice to give Johan about testing?
A)Rely solely on predictive assessment instruments which are more reliable than quantitative interviews.
B)Conduct testing online to ensure that candidates possess the technical skills needed for the position.
C)Use test scores to predict a candidate's verbal and nonverbal communication skills which are necessary in sales.
D)Provide candidates with multiple tests to ensure that results are both valid and reliable predictors of sales success.
E)Use test results in conjunction with information obtained from the personal interview and reference checks.

Question

Quizplus · Accepted Answer

Using test results in conjunction with information obtained from the personal interview and reference checks is the best approach. This allows for a more well-rounded assessment of the candidates and can help to identify any potential red flags or areas of concern. It is important to consider multiple sources of information when making hiring decisions, and relying solely on testing can be problematic as it may not capture all relevant factors.

Johan Yee Has Been a Sales Representative at a Medium-Sized