Many companies are taking a approach, viewing quality as an investment and holding quality efforts accountable for bottom-line results.
A) total quality management
B) conformance quality
C) return-on-quality
D) quality level
E) performance quality

Question

Quizplus · Accepted Answer

Return-on-quality is an approach where companies view quality as an investment and hold quality efforts accountable for their impact on the bottom line.

Many Companies Are Taking a Approach, Viewing Quality as an Investment