Intangibility, inconsistency, inseparability, and inventory are referred to as the
A) service mix.
B) four I's of services.
C) service matrix.
D) service program.
E) service continuum.

Name: Intangibility, inconsistency, inseparability, and inventory are referred to as the A) service mix. B) four I's of services. C) service matrix. D) service program. E) service continuum.
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Question

Quizplus · Accepted Answer

Intangibility, inconsistency, inseparability, and inventory are referred to as the four I's of services.

Intangibility, Inconsistency, Inseparability, and Inventory Are Referred to as the