Tony Hsieh, CEO of Zappos, offers up to $5,000 to anyone who
A) identifies a completely new market segment with a product to match it.
B) finds a way of improving service to online customers.
C) takes its customer loyalty training class and decides to quit anyway.
D) finds a shoe-related product that Zappos does not already carry.
E) creates a humorous theme for one of the monthly company meetings.

Question

Quizplus · Accepted Answer

Tony Hsieh offered up to $5,000 to employees who completed the customer loyalty training and decided to quit, as a way to ensure that those who stayed were truly committed to the company.

Tony Hsieh, CEO of Zappos, Offers Up to $5,000 to Anyone