A(n) ________ allows customers and customer contact centers equipped with video camera-computer hookups to interact via the computer.
A) electronic mail system
B) screen pop-up
C) facsimile system
D) interactive kiosk

Question

Quizplus · Accepted Answer

An interactive kiosk is a computer terminal featuring specialized hardware and software that provides access to information and applications for communication, commerce, entertainment, or education. Interactive kiosks equipped with video camera-computer hookups allow for visual interaction, making them suitable for customer service purposes where face-to-face communication is beneficial.

A(n) ________ Allows Customers and Customer Contact Centers Equipped with Video