Which of the following strategies should be adopted to communicate most effectively with diverse customers?
A) Use care with nonverbal cues.
B) Make sure that your language is exclusive.
C) Always address the customer using his or her first name.
D) Assume that everyone appreciates a good joke.

Question

Quizplus · Accepted Answer

Using care with nonverbal cues is crucial when communicating with diverse customers because nonverbal communication can vary significantly across different cultures and backgrounds. Misinterpretation of gestures, facial expressions, or body language can lead to misunderstandings or offense.

Which of the Following Strategies Should Be Adopted to Communicate