________ is a strategy in which the salesperson provides customers with the opportunity to purchase related products or services of greater value in place of, or along with, the consumer's initial product or service selection.
A) Bundling
B) Cross-selling
C) Downselling
D) Upselling
Correct Answer:
Verified
Q20: The optimal result of the organization's CRM
Q21: Black Diamond compared two CRM systems and
Q22: Materion implemented a new _ system to
Q23: _ is when a business sells a
Q24: A _ system is a comprehensive source
Q26: A call center is a _.
A) CIC
B)
Q27: Amazon's recommender system is an example of
Q28: _ is an analytical CRM technology.
A) CMA
B)
Q29: A _ system lists potential customers or
Q30: Your cable company sells you package deal
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