You want to buy a 65" TV, but a sales representative talks you into the 70" TV because it is only a little more expensive and will still fit nicely into that spot on your wall. This is an example of ________.
A) bundling
B) cross-selling
C) downselling
D) upselling

Question

Quizplus · Accepted Answer

This is an example of upselling, where the sales representative encourages the customer to purchase a more expensive item (in this case, a larger TV) than the one originally considered. Upselling aims to increase the sale's value by suggesting a higher-priced option.

You Want to Buy a 65" TV, but a Sales