________ is the marketing of additional related products to customers based on a previous purchase.
A) Bundling
B) Cross-selling
C) Downselling
D) Upselling
Correct Answer:
Verified
Q26: A call center is a _.
A) CIC
B)
Q27: Amazon's recommender system is an example of
Q28: _ is an analytical CRM technology.
A) CMA
B)
Q29: A _ system lists potential customers or
Q30: Your cable company sells you package deal
Q32: Analytical CRM systems provide _ by analyzing
Q33: A _ system tracks all communications between
Q34: Materion implemented a _ CRM system.
A) cloud-based
B)
Q35: _ is NOT an important technology in
Q36: You want to buy a 65" TV,
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