Question 1

A ________ includes a buyer, a seller, a product or service and other factors, such as how the physical environment makes one feel.
A) post-purchase process
B) purchase process
C) consumption situation
D) psychological situation

Accepted Answer

A consumption situation encompasses all the factors including the buyer, seller, product or service, and additional elements like the physical environment's impact on feelings, which influence the consumption process.

Question 2

A typical antecedent state is product disposal.

Accepted Answer

A typical antecedent state refers to the internal conditions (like mood or emotions) that influence consumer behavior prior to a purchase, rather than actions like product disposal, which occur after a purchase.

Question 3

A study found that women who engage in extensive information search and comparison shopping were most likely to select which of the following metaphors to express their perspective of time?
A) Time is a pressure cooker.
B) Time is a river.
C) Time is a map.
D) Time is a feast.

Accepted Answer

Women who engage in extensive information search and comparison shopping view time as a resource that can be navigated and managed efficiently, much like how one would use a map to plan and navigate a journey. This metaphor suggests a strategic and organized approach to using time, aligning with the behaviors of thorough information search and comparison shopping.

Question 4

The psychological dimension of time or how it is experienced is an important factor in what mathematical study?
A) polychromic activity
B) queuing theory
C) temporal tasking
D) physical metrics

Accepted Answer

Queuing theory involves the study of queue or waiting lines, which inherently deals with the psychological dimension of time as it relates to how individuals experience waiting.

Question 5

Wynona was impulsive. Her friends accused her of being calculating, but she thought of herself as simply an analytical thinker. She wanted what she wanted and tomorrow could take care of itself. Researchers would classify her as being a hedonic variety-seeker. Which of the following time metaphors would best capture Wynona's perspective of time?
A) Time is a pressure cooker.
B) Time is a map.
C) Time is a feast.
D) Time is a mirror.

Accepted Answer

Wynona's perspective of time aligns with the metaphor "Time is a feast," reflecting her hedonic, variety-seeking nature and focus on immediate pleasure and experiences, rather than planning or reflection.

Question 6

Allison Chewie felt she was always pressed for time; she was feeling ________.
A) time pressure
B) time poverty
C) psychological time
D) social time

Accepted Answer

Time poverty refers to the feeling of having insufficient time to accomplish tasks, which aligns with Allison Chewie's feeling of being pressed for time.

Question 7

The perception of time is different in different cultures. It would likely be most accepted for employees to be paid by the hour in a culture with which of the following perceptions of time?
A) river
B) map
C) pressure cooker
D) mirror

Accepted Answer

Cultures that view time as a "pressure cooker" tend to emphasize efficiency, deadlines, and punctuality, making the concept of hourly wages more compatible with their perception of time.

Question 8

A ________ includes a buyer, a seller, and a product or service and other factors.
A) seller consumption
B) buyer consumption
C) consumption situation
D) none of the above

Accepted Answer

A consumption situation involves not just the buyer and seller, but also the product or service in question, along with other factors such as the environment, the purpose of the purchase, and the interactions between the buyer and seller.

Question 9

Which of the following is considered a postpurchase process?
A) the shopping experience
B) mood
C) consumer satisfaction
D) shopping orientation

Accepted Answer

Consumer satisfaction is considered a postpurchase process because it reflects the customer's feelings and evaluation after buying and using a product or service.

Question 10

In general, people from which of the following cultures have typically been shown to wait the most patiently while standing in a long line?
A) Asian
B) French
C) American
D) Italian

Accepted Answer

Asian cultures, particularly those influenced by Confucianism, often emphasize patience, social harmony, and respect for others, which can translate into a greater willingness to wait patiently in line compared to some Western cultures.

Question 11

Clothing choices are often heavily influenced by the situation in which the consumer needs to wear them.

Accepted Answer

The answer of Clothing choices are often heavily influenced by...

Question 12

The day reconstruction method requires a respondent to ________.
A) dispose of any unused product during a specified period of time
B) keep a record of everything he or she recycles during the month
C) try to remember what he or she did a month ago on the same day of the week
D) keep a diary of everything he or she did during the day

Accepted Answer

The day reconstruction method involves respondents keeping a diary or journal of all their activities throughout the day, allowing researchers to study their behaviors, emotions, and interactions in detail.

Question 13

Which dimension of psychological time includes the categorization of "time for me"?
A) temporal orientation dimension
B) planning orientation dimension
C) social dimension
D) polychronic dimension

Accepted Answer

The social dimension of psychological time involves the categorization of time based on social interactions, including the concept of "time for me" which focuses on personal time.

Question 14

Allen has a store that rents only formal wear to men, such as tuxedoes. Allen sells to a highly segmented market based on ________.
A) product disposal
B) usage situation
C) mood
D) sales interaction

Accepted Answer

Allen's store, which specializes in renting formal wear like tuxedos, caters to a specific usage situation. This means his market segmentation is based on the particular occasions or events for which customers need formal attire, such as weddings, proms, or formal dinners.

Question 15

Most Americans will state that they are always rushed for time even though many people have opportunities for leisure. This perception is referred to as ________.
A) time poverty
B) the leisure paradox
C) psychological time
D) circular time

Accepted Answer

Time poverty is the term used to describe the feeling of being constantly rushed and having insufficient time, despite having opportunities for leisure. This reflects the discrepancy between actual free time and the perception of available time.

Question 16

A ________ orientation dimension distinguishes between people who prefer to do one thing at a time and those who have multitasking time styles.
A) social
B) polychronic
C) planning
D) temporal

Accepted Answer

The correct term is "polychronic," which refers to the time management style that distinguishes between people who prefer to do one thing at a time (monochronic) and those who are comfortable doing multiple things simultaneously (polychronic).

Question 17

Others who are present in a consumer's physical and social environment when purchases are made are called ________.
A) co-consumers
B) by-standers
C) purchase competitors
D) challengers

Accepted Answer

Co-consumers are individuals present in a consumer's physical and social environment during the purchasing process, influencing the consumer's decisions and experiences.

Question 18

A point-of-purchase stimuli is part of the purchase environment.

Accepted Answer

Point-of-purchase stimuli are specific elements within the purchase environment designed to influence consumers' buying decisions, such as displays, signs, or product demonstrations.

Question 19

According to the Issues Related to Purchase and Postpurchase Activities model presented in the text, the ________ includes the shopping experience, point-of-purchase stimuli, and sales interactions.
A) antecedent state
B) post-purchase process
C) cognitive process
D) purchase environment

Accepted Answer

The purchase environment encompasses all the external factors influencing a consumer's shopping experience, including the physical and social aspects of the shopping context, point-of-purchase stimuli such as displays and promotions, and interactions with sales staff.

Question 20

A typical antecedent state that a consumer might experience as he or she approaches the purchase environment is ________.
A) time pressure
B) sales interactions
C) product disposal
D) point-of-purchase stimuli

Accepted Answer

Time pressure is an antecedent state affecting how consumers approach the purchase environment, influencing their decision-making process and urgency.

Quiz 10: Buying, Using, and Disposing

A ________ includes a buyer, a seller, a product or service and other factors, such as how the physical environment makes one feel.

A typical antecedent state is product disposal.

A study found that women who engage in extensive information search and comparison shopping were most likely to select which of the following metaphors to express their perspective of time?

The psychological dimension of time or how it is experienced is an important factor in what mathematical study?

Allison Chewie felt she was always pressed for time; she was feeling ________.

The perception of time is different in different cultures. It would likely be most accepted for employees to be paid by the hour in a culture with which of the following perceptions of time?

A ________ includes a buyer, a seller, and a product or service and other factors.

Which of the following is considered a postpurchase process?

In general, people from which of the following cultures have typically been shown to wait the most patiently while standing in a long line?

Clothing choices are often heavily influenced by the situation in which the consumer needs to wear them.

The day reconstruction method requires a respondent to ________.

Which dimension of psychological time includes the categorization of "time for me"?

Allen has a store that rents only formal wear to men, such as tuxedoes. Allen sells to a highly segmented market based on ________.

Most Americans will state that they are always rushed for time even though many people have opportunities for leisure. This perception is referred to as ________.

A ________ orientation dimension distinguishes between people who prefer to do one thing at a time and those who have multitasking time styles.

Others who are present in a consumer's physical and social environment when purchases are made are called ________.

A point-of-purchase stimuli is part of the purchase environment.

According to the Issues Related to Purchase and Postpurchase Activities model presented in the text, the ________ includes the shopping experience, point-of-purchase stimuli, and sales interactions.

A typical antecedent state that a consumer might experience as he or she approaches the purchase environment is ________.