The unfreezing, changing and refreezing phases are all parts of what process?
A) Negotiation process
B) Organisation design process
C) Decision-making process
D) Conflict resolution process
E) Planned change process

Question

Quizplus · Accepted Answer

The unfreezing, changing, and refreezing phases are all parts of the planned change process, as described by Kurt Lewin's change management model. This model outlines the steps necessary to facilitate successful change within an organization.

The Unfreezing, Changing and Refreezing Phases Are All Parts of What