The use of direct contact between managers, liaison roles, task forces, teams and matrix structures work best as integrating mechanisms when:

Question

Quizplus · Accepted Answer

Differentiation is high. When an organization has high differentiation, it means there are many different types of activities, departments, or units that need to be coordinated. Direct contact, liaison roles, task forces, teams, and matrix structures are mechanisms designed to facilitate integration and coordination across these diverse elements.

The Use of Direct Contact Between Managers, Liaison Roles, Task