W. Edwards Deming's comprehensive, rigorous and learning-based approach to quality emphasises:
A) the use of up-to-date technology to compensate for poorly trained workers.
B) continuous commitment to maximising corporate profits.
C) constant innovation, use of statistical methods and a continuous commitment to up-to-date training.
D) constant correction of defects and termination of employees responsible for the defects.
E) the use of statistical methods to fix blame for low quality.

Question

Quizplus · Accepted Answer

Deming's approach focuses on continuous improvement, innovation, and the use of statistical methods for quality control, along with an emphasis on training and education.

W Edwards Deming's Comprehensive, Rigorous and Learning-Based Approach to Quality