Which approach is LEAST likely to be useful when trying to implement a major change in an organization?
A) Include symbolic changes that will affect the daily activities of members.
B) Select a task force with the skills and values needed to implement the change.
C) Describe the changes as routine, incremental adjustments to avoid upsetting people.
D) Measure the effects of the change on people, processes, and performance.

Question

Quizplus · Accepted Answer

Describing major changes as routine or incremental adjustments can undermine the perceived importance of the change and may lead to resistance or lack of engagement from members. It fails to prepare the organization for the scale of change required, potentially leading to confusion and resistance.

Which Approach Is LEAST Likely to Be Useful When Trying