White-sounding names got more callbacks than African-American-sounding names, even when skills and experience were equal. This is an example of:

Question

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Passive bias is when someone is treated differently based on their perceived race or ethnicity, even if the person does not intend to discriminate. Unconscious bias is when someone has a negative or positive attitude towards a person based on their race or ethnicity, even if they are not aware of it. In this case, the white-sounding names got more callbacks than the African-American-sounding names, even when skills and experience were equal. This is an example of both passive bias and unconscious bias in the workplace.

White-Sounding Names Got More Callbacks Than African-American-Sounding Names, Even When