A risk of a focus strategy is that the needs of the customer within a narrow competitive segment may become more similar to those needs of customers as a whole.
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Q3: Dividing customers into groups based on their
Q4: Competitive scope and competitive positioning are the
Q5: A business-level strategy reflects a firm's beliefs
Q6: Companies without the core competencies to link
Q7: A firm competing in a single-product market
Q9: The reach dimension of relationships with customers
Q10: The most successful companies tend to find
Q11: Compared to firms implementing an integrated cost
Q12: The affiliation dimension of relationships with customers
Q13: The richness dimension of relationships with customers
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