Question 1

Every set of Instructions requires a conclusion.

Accepted Answer

Instructions are a series of steps to be followed to accomplish a task and do not necessarily require a conclusion. They focus on the process rather than concluding remarks.

Question 2

Discuss at least two of the ways to write instructions that readers can understand and turn into effective action.

Accepted Answer

Students should include and describe at least two of the following: 1) Make sure verbs are in the present tense and imperative mood; 2) Write clear, short sentences in the active voice; 3) Use precise terms for measurements, distances, and times; 4) Include connective words as signposts; 5) Number each step when you present your instructions
in a list.

Question 3

Identify:
-Usability Test

Accepted Answer

asking individuals from the intended audience (consumers, technicians) to follow your instructions as you have written them. Ask participants to read your instructions aloud and ask questions. Observe where they run into difficulty-or get results different from yours.

Question 4

When writing Instructions, it is essential to assess your audience's needs and background.

Accepted Answer

It is important to understand who will be reading and following the instructions in order to tailor the language and level of detail appropriately. This ensures that the instructions are understandable and effective.

Question 5

Instructions may include warnings, cautions, and notes.

Accepted Answer

Yes, instructions may include warnings, cautions, and notes to ensure safety and accuracy in the execution of the task.

Question 6

Instructions and Procedures should avoid technical terms in some instances.

Accepted Answer

Instructions and procedures should be easy to understand and follow, and avoiding technical terms can help achieve that goal. By using plain language and straightforward terminology, users are more likely to successfully navigate the instructions and complete the task at hand.

Question 7

The terms Instructions and Procedures basically refer to the same thing.

Accepted Answer

Instructions are specific steps to perform a task, while procedures are a series of actions conducted in a certain order or manner to achieve a result, often including multiple instructions.

Question 8

Discuss at least two ways that you can use word-processing software to help you design instructions.

Accepted Answer

The answer of Discuss at least two ways that you...

Question 9

Describe the guidelines you would need to keep in mind when writing instructions for international audiences.

Accepted Answer

The answer of Describe the guidelines you would need to...

Question 10

Which of the following would not be classified as an example of a Procedure?

Accepted Answer

Job termination is a decision or action taken, rather than a set of steps to be followed, so it is not a procedure. The other options involve following specific steps or processes to achieve a certain outcome.

Question 11

Numbers and bullets should not be used in formal documents, even Instructions.

Accepted Answer

In formal documents, numbers and bullets can be used in Instructions to make the content clearer and easier to follow. However, their usage should be consistent and following the document's formatting guidelines.

Question 12

Instructions are important for which reason:

Accepted Answer

Instructions are important for all of these reasons - safety, efficiency, and convenience. Safety is a top priority when it comes to giving instructions, as they can help prevent accidents or injuries. Instructions can also help streamline processes and make them more efficient, saving time and resources. Finally, clear and concise instructions can make tasks more convenient for those who need to complete them, as they know exactly what needs to be done and how to do it.

Question 13

When writing online Instructions, you should avoid underlining because your audience may:

Accepted Answer

Underlining is commonly used to indicate hyperlinks in online text. Therefore, using underlining in instructions may confuse the audience and make them think that certain words or phrases are clickable links. It is better to use bold or italic font to emphasize important parts of the instructions.

Question 14

List each of the items to include in an introduction.

Accepted Answer

The answer of List each of the items to include...

Question 15

Using the right style is a key component of writing effective Instructions.

Accepted Answer

Using the right style is indeed a key component of writing effective instructions. The style should be clear, concise, and easy to understand for the target audience. Any ambiguity or complexity in the style can lead to confusion and cause the instructions to be ineffective.

Quiz 12: Writing Instructions and Procedures