Roger Levin owns and manages Forever Yours Jewelers in a Midwestern city. Sales clerks are especially trained in meeting customer needs, and the Levin family itself is committed to promoting the image of the store and its products and services. Levin buys frequent spots on a local radio station, and holds monthly giveaway contests to give away $200 items of the winner’s choice. Founded by Levin’s grandfather, the family owned business has been around for 65 years and enjoys an enviable reputation in the community. Recently, an article appeared in the local newspaper revealing Levin’s
-Running radio commercials is a(n) _____ strategy.
A) media control
B) word of mouth
C) personal selling
D) advertising
Correct Answer:
Verified
Q127: Companies that ask customers if they can
Q128: Roger Levin owns and manages Forever Yours
Q129: Mass marketing is the practice of sending
Q130: The purpose of customer relationship management is
Q131: Advertising on TV is a form of
Q133: Monthly contests constitute a _ strategy.
A)public relations/publicity
B)sales
Q134: Using information about current customers to nurture
Q135: Companies that ask for a customer's cooperation
Q136: Which promotional tool would be most appropriate
Q137: Advantages to companies of using social media
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