According to operant conditioning, eliminating shipping cost, expediting paperwork, and shortening delivery time are examples of negative reinforcement.

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Negative reinforcement refers to the removal of a negative stimulus in response to a desired behavior. In this case, eliminating shipping cost, expediting paperwork, and shortening delivery time are all examples of removing negative stimuli (such as inconvenience or delay) in order to reinforce desired behaviors like prompt payment or repeat business.

According to Operant Conditioning, Eliminating Shipping Cost, Expediting Paperwork, and Shortening