Trying to attract new category users (e.g., shifting coffee drinkers over to tea) is a good way to retain customers.

Name: Trying to attract new category users (e.g., shifting coffee drinkers over to tea) is a good way to retain customers.
Brand: Quizplus
Rating: 5.0 (42 reviews)

Question

Quizplus · Accepted Answer

Attracting new category users is about expanding the customer base or market share, not about retaining existing customers. Retention strategies typically focus on keeping current customers engaged and satisfied.

Trying to Attract New Category Users (E