Which of the following is the outcome it is most important for an organisation to achieve when holding an exit interview following the voluntary departure of an employee.
A) To find out why the employee is leaving
B) To allow the employee to express their dissatisfaction with their job or the organisation
C) To formalise the separation between the organisation and the employee
D) To find out why the employee has left, and then take action based on the information collected to achieve a better outcome in the future
E) To ensure that the employee leaves happy and does not spread negative publicity about the organisation

Question

Quizplus · Accepted Answer

While finding out why the employee is leaving and allowing them to express their dissatisfaction can be important, the most important outcome of an exit interview is to gather information that can be used to improve the organization in the future. By taking action based on the feedback received, the organization can reduce turnover and improve overall employee satisfaction. It is also important to formalize the separation, but this is a lesser priority compared to using the exit interview as a tool for improvement. Ensuring that the employee leaves happy is not the main objective, though it is still important to maintain a positive relationship with departing employees.

Which of the Following Is the Outcome It Is Most