A decision support system that manages the interactions between an organisation and its customers is known as a:
A) market tracking system.
B) customer routine management system.
C) customer network management system.
D) customer relationship management system.

Question

Quizplus · Accepted Answer

A customer relationship management system is designed to manage the interactions between an organization and its customers. It helps to improve customer satisfaction, increase efficiency, and ultimately drive sales. It allows businesses to track customer interactions, gather customer information, and analyze customer behavior to better understand their needs and preferences.

A Decision Support System That Manages the Interactions Between an Organisation