Excellent service to the external customer is:
A) the goal of all organisations regardless of how the staff are
B) not dependent on how the internal customer service is like
C) dependent upon healthy internal customer service
D) the only focus of all organisations
Correct Answer:
Verified
Q1: There are a number of mechanisms an
Q2: Not all people are the same and
Q4: If organisational constraints and limitations get in
Q5: It is essential to the success of
Q6: You can have the very best products
Q7: Good customer service policies must ensure:
A) all
Q8: In order to make the best use
Q9: The cornerstone of any successful business is
Q10: Understanding customer needs and expectations will help
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