There are a number of mechanisms an organisation can put in place to:
A) ensure customers are happy with their services
B) keep all of its staff working consistently
C) ensure only customers that want to purchase come into the store
D) keep staff from each department working together without wasting time
Correct Answer:
Verified
Q2: Not all people are the same and
Q3: Excellent service to the external customer is:
A)
Q4: If organisational constraints and limitations get in
Q5: It is essential to the success of
Q6: You can have the very best products
Q7: Good customer service policies must ensure:
A) all
Q8: In order to make the best use
Q9: The cornerstone of any successful business is
Q10: Understanding customer needs and expectations will help
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