A personal digital assistant programmed with key customers' birthdates,wine preferences,and food allergies is a(n)__________ tool.

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Quizplus · Accepted Answer

A personal digital assistant with programmed customer information such as their birthdates, wine preferences, and food allergies is a tool that falls under customer relationship management (CRM). This tool helps businesses maintain and improve their relationships with their customers by providing personalized service based on individual preferences and needs.

A Personal Digital Assistant Programmed with Key Customers' Birthdates,wine Preferences,and