You can demonstrate your commitment to serving internal customers by
A) coming to work on time.
B) saying "please" when asking for assistance.
C) answering calls quickly.
D) All of the above
Correct Answer:
Verified
Q1: Giving a customer a coupon for free
Q2: Your tone of voice can be as
Q3: Effective telephone customer service skills include
A) answering
Q4: All customer concerns should be given serious
Q6: When dealing with an abusive customer
A) immediately
Q7: A grocery store employee purchasing groceries on
Q8: You should treat all customers with respect
Q9: "Let's do this" is an example of
Q10: It is never a good idea to
Q11: When dealing with conflict, you should
A) listen
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