Jennifer is a salesperson for a business insurance company. She informs her customers about new company policies that are likely to affect them despite the risk of losing them. In this scenario, Jennifer exhibits _____.

Question

Quizplus · Accepted Answer

Jennifer's actions demonstrate customer-oriented behavior because she prioritizes her customers' needs and informs them about new policies that could affect them, even at the risk of losing their business. This approach focuses on building long-term relationships by ensuring customers are well-informed and their needs are addressed.

Jennifer Is a Salesperson for a Business Insurance Company