Question 1

The most respected jobs of 2018 based on ratings of the honesty and ethical standards of occupations include ____.
A)telemarketers
B)car salespeople
C)corporate lawyers
D)nurses

Accepted Answer

Nurses have consistently been rated highly in terms of honesty and ethical standards by the public, often topping lists of the most respected professions.

Question 2

If you need to know about the tasks, knowledge, skills, work activities, wages, and employment outlook for a number of different jobs, what online resource would be most helpful? ​
A)SIOP
B)O*NET ​
C)WorkForce ​
D)About ​

Accepted Answer

O*NET (the Occupational Information Network) is an online database that provides detailed descriptions of the world of work for use by job seekers, workforce development and HR professionals, students, researchers, and more, making it the most helpful resource for information on tasks, knowledge, skills, work activities, wages, and employment outlook for various jobs.

Question 3

The process organizations use to identify qualified employees for a job is ____.
A)job analysis
B)organizational socialization
C)recruitment
D)performance review

Accepted Answer

Recruitment is the process organizations use to identify and attract qualified individuals for a job.

Question 4

The Critical Incident Technique (CIT)uses critical incidents or behaviors that discriminate between ____ behavior for someone performing the job.
A)successful and unsuccessful
B)legal and illegal
C)excellent and poor
D)ethical and unethical

Accepted Answer

The answer of The Critical Incident Technique (CIT)uses critical incidents...

Question 5

Janae is doing an interview with a series of prospective employees. She asks each candidate the same questions in the same order and rates their answers on a predetermined rating scale. Janae is conducting a(n)____ interview. ​
A)affective
B)normative ​
C)structured ​
D)unstructured ​

Accepted Answer

Janae is conducting a structured interview, characterized by asking all candidates the same questions in the same order and using a predetermined rating scale to evaluate their answers. This approach ensures consistency and fairness in the evaluation process.

Question 6

Group homogeneity refers to ____.
A)how happy group members are to be part of the group
B)how similar group members are to each other
C)how committed group members are to their group's goals
D)how much group members like each other

Accepted Answer

Group homogeneity refers to the extent to which group members are similar to each other in terms of various attributes, such as beliefs, values, demographic characteristics, or behaviors.

Question 7

You are taking a test for a job as an accountant. The test requires you to answer questions about science fiction literature. This test MOST lacks ____.
A)reliability
B)validity
C)leadership
D)commitment

Accepted Answer

The test lacks validity because it does not measure skills or knowledge relevant to the job of an accountant, which would be expected to focus on financial, mathematical, and analytical skills rather than knowledge of science fiction literature. Validity refers to how well a test measures what it is supposed to measure.

Question 8

Mia has pictures of half-naked men all over her cubicle. She is constantly making lewd jokes about sex and regard men as sex objects. Mia is engaged in ____.
A)affective commitment
B)quid pro quo harassment
C)hostile work environment harassment
D)leadership

Accepted Answer

Mia's behavior of displaying half-naked pictures and making lewd jokes contributes to a hostile work environment harassment. This type of harassment occurs when an individual's behavior in a workplace creates an environment that is difficult or uncomfortable for another person to work in, due to offensive, intimidating, or oppressive actions.

Question 9

One of the defining characteristics of industrial/organizational psychology is its _____. ​
A)atheoretical orientation
B)focus on normal behavior ​
C)focus on basic rather than applied research
D)study of groups rather than individuals

Accepted Answer

Industrial/organizational psychology primarily focuses on understanding and improving workplace behavior, which involves studying normal behavior patterns to enhance productivity and employee well-being.

Question 10

The process organizations use to identify qualified individuals for a job is termed ____.
A)recruitment
B)selection
C)determination
D)discovery

Accepted Answer

Recruitment is the process organizations use to identify and attract qualified individuals for a job.

Question 11

Industrial and organizational psychology focuses primarily on ____.
A)the scientific study of groups at work
B)employees who behave abnormally in the workplace
C)the scientific study of individuals at work
D)groups who behave abnormally in the workplace

Accepted Answer

Industrial and organizational psychology primarily focuses on the scientific study of individuals at work, including their behavior, motivation, and performance in a workplace setting.

Question 12

The identification of the critical elements of a job is accomplished through ____.
A)job analysis
B)workforce planning
C)performance review
D)organizational climate

Accepted Answer

Job analysis is the process used to identify the critical elements of a job, including the duties and responsibilities involved, the skills and qualifications needed, and other relevant factors.

Question 13

____ permit organizations to discriminate in hiring individuals in a protected class on the basis of a qualification that is deemed reasonably necessary to the operation of the business.
A)Usual and customary practices
B)Bona fide occupational qualifications
C)O*Net policies and procedures
D)Unique qualifications and needs

Accepted Answer

Bona fide occupational qualifications (BFOQs) allow organizations to hire based on specific qualifications that are essential for the job, even if this means discriminating against a protected class, as long as it is genuinely necessary for the business's operation.

Question 14

"Can-do" is to ____ as "will-do" is to ____. ​
A)ability; motivation
B)motivation; ability ​
C)mentoring; leadership ​
D)leadership; mentoring ​

Accepted Answer

"Can-do" refers to someone's ability or capacity to do something, while "will-do" refers to their motivation or willingness to do it.

Question 15

____ is defined as consistency of measurement and can range from zero to one with higher values representing more consistent measurement.
A)Validity
B)Turnover
C)Reliability
D)Productivity

Accepted Answer

Reliability is the term used to describe the consistency of measurement. A high reliability score, closer to one, indicates that the measurement is consistent across different occasions.

Question 16

The best source in overall hiring volume, quality of hires, speed (application-to-hire time in days), and best employee retention after one and two years is ____.
A)independent recruiting companies
B)employee referrals
C)university employment centers
D)online resume services

Accepted Answer

Employee referrals often lead to higher quality hires, faster hiring processes, and better retention rates compared to other sources. This is because current employees understand the company culture and are likely to recommend candidates who will fit well and perform effectively.

Question 17

The process by which members become absorbed into the culture of the organization is called ____.
A)organizational climate
B)organizational culture
C)organizational socialization
D)workforce planning

Accepted Answer

Organizational socialization is the process through which new employees learn the attitudes, knowledge, skills, and behaviors required to function effectively within an organization.

Question 18

Which company was rated the best company to work for (based on employee input)by Fortune in 2019, and why?
A)Facebook, because of the popularity of the application for users worldwide
B)Amazon, because of the financial stability of the company and potential for future growth
C)Apple, because of the extreme competitiveness in the workplace, which fosters employee pride
D)Hilton, because of the way the company treats its employees

Accepted Answer

Hilton was rated the best company to work for by Fortune in 2019 due to its exceptional treatment of its employees, which includes creating a supportive work environment and offering various employee benefits.

Question 19

If you discriminate against an individual in a protected class in a hiring decision, you must be sure that the reason for your discrimination is based upon a(n)____.
A)performance review
B)OCB
C)quid pro quo
D)BFOQ

Accepted Answer

Bona Fide Occupational Qualification (BFOQ) is a legal term that allows employers to discriminate in hiring based on characteristics that are reasonably necessary to the normal operation of a particular business. This could include factors like age, gender, or religion, but only in very specific circumstances where such characteristics are essential to the job.

Question 20

Employment law in the United States is primarily meant to ____.
A)tell employers who they should and should not hire
B)ensure that protected classes receive preferential treatment
C)prevent employers from imposing their religious beliefs on employees
D)protect and provide equal opportunities for individuals

Accepted Answer

Employment law in the United States is designed to protect and provide equal opportunities for all individuals, ensuring fair treatment in the workplace regardless of race, gender, religion, national origin, age, disability, or other protected characteristics.

Quiz 17: Application Module C: Industrial and Organizational Psychology

The most respected jobs of 2018 based on ratings of the honesty and ethical standards of occupations include ____.

If you need to know about the tasks, knowledge, skills, work activities, wages, and employment outlook for a number of different jobs, what online resource would be most helpful?

The process organizations use to identify qualified employees for a job is ____.

The Critical Incident Technique (CIT) uses critical incidents or behaviors that discriminate between ____ behavior for someone performing the job.

Janae is doing an interview with a series of prospective employees. She asks each candidate the same questions in the same order and rates their answers on a predetermined rating scale. Janae is conducting a(n) ____ interview.

Group homogeneity refers to ____.

You are taking a test for a job as an accountant. The test requires you to answer questions about science fiction literature. This test MOST lacks ____.

Mia has pictures of half-naked men all over her cubicle. She is constantly making lewd jokes about sex and regard men as sex objects. Mia is engaged in ____.

One of the defining characteristics of industrial/organizational psychology is its _____.

The process organizations use to identify qualified individuals for a job is termed ____.

Industrial and organizational psychology focuses primarily on ____.

The identification of the critical elements of a job is accomplished through ____.

____ permit organizations to discriminate in hiring individuals in a protected class on the basis of a qualification that is deemed reasonably necessary to the operation of the business.

"Can-do" is to as "will-do" is to .

____ is defined as consistency of measurement and can range from zero to one with higher values representing more consistent measurement.

The best source in overall hiring volume, quality of hires, speed (application-to-hire time in days) , and best employee retention after one and two years is ____.

The process by which members become absorbed into the culture of the organization is called ____.

Which company was rated the best company to work for (based on employee input) by Fortune in 2019, and why?

If you discriminate against an individual in a protected class in a hiring decision, you must be sure that the reason for your discrimination is based upon a(n) ____.

Employment law in the United States is primarily meant to ____.