Question 1

Point-of-service plans allow participants to choose between an HMO and PPO each time health services are needed.

Accepted Answer

Point-of-service (POS) plans combine features of Health Maintenance Organizations (HMOs) and Preferred Provider Organizations (PPOs), allowing participants to choose between using in-network providers (like an HMO) or out-of-network providers (like a PPO) each time they need health services.

Question 2

Secondary agency settings are characterized by the presence of a variety of professional staff.

Accepted Answer

Secondary agency settings typically involve a range of professional staff who contribute to the delivery of specialized services, reflecting the diverse needs and complexities of the clients or situations they address.

Question 3

The NASW Code of Ethics obligates social workers to advocate and work for improvements in their agency settings when necessary.

Accepted Answer

The NASW (National Association of Social Workers) Code of Ethics encourages social workers to engage in social and political action that seeks to ensure that all people have equal access to the resources, employment, services, and opportunities they require to meet their basic human needs and to develop fully. This includes advocating for improvements in their agency settings when such changes are necessary to better serve their clients and uphold ethical standards.

Question 4

Spiritually oriented social workers should never try to change the religion of an individual or community.

Accepted Answer

Spiritually oriented social workers respect the religious beliefs of individuals and communities and focus on providing support without attempting to change their religion, adhering to ethical guidelines that prioritize respect for the diversity of clients' beliefs.

Question 5

Service objectives specify outcomes to be achieved as a result of program activities.

Accepted Answer

The answer of Service objectives specify outcomes to be achieved...

Question 6

Most public social service agencies are secondary settings.

Accepted Answer

The answer of Most public social service agencies are secondary...

Question 7

States can use TANF funds to provide child-care subsidies that allow parents to choose appropriate child care.

Accepted Answer

States have the flexibility to use Temporary Assistance for Needy Families (TANF) funds to provide child-care subsidies, which can help parents by giving them the ability to choose child care that best fits their family's needs.

Question 8

Official goals are what the organization does in its day-to-day practice with clients.

Accepted Answer

Official goals refer to the formal objectives that an organization aims to achieve, as stated in its mission statement or strategic plan, rather than the activities it performs daily with clients.

Question 9

Temporary Assistance to Needy Families replaced the Administration for Children and Families.

Accepted Answer

The answer of Temporary Assistance to Needy Families replaced the...

Question 10

A managed care organization may require a social worker to report confidential information, whether that worker feels it is ethical or not.

Accepted Answer

Managed care organizations often have policies that require social workers to report certain types of confidential information as part of their contractual obligations, despite the social worker's personal ethical considerations. This can include reporting on patient progress, treatment plans, and other information deemed necessary for the management of care, compliance with legal requirements, or for insurance reimbursement purposes.

Question 11

Authoritarianism is the condition where the external environment provides an agency with the appropriate status or authorization to perform agency functions and pursue agency goals.

Accepted Answer

Authoritarianism refers to a political system in which a single authority or a small group of individuals possesses concentrated power, with limited political freedoms and often lacking democratic processes or institutions. It does not relate to the external environment providing status or authorization for agency functions.

Question 12

Managed care controls costs through gatekeeping, which requires primary care physician authorization for all treatments or specialist care.

Accepted Answer

Managed care often employs gatekeeping as a cost-control mechanism, where a primary care physician acts as the gatekeeper and must authorize any specialist care or treatments, ensuring that only necessary services are provided.

Question 13

Economic forces involve how many resources are allocated to agencies for service provision.

Accepted Answer

Economic forces refer to the ways in which the economy influences how resources are distributed and allocated, including to agencies for the provision of services. This encompasses decisions on funding, budgeting, and prioritization of resources.

Question 14

Goal displacement can involve positive changes in goals.

Accepted Answer

Goal displacement can lead to positive changes when the new goals align better with the organization's mission or lead to improved outcomes.

Question 15

Health maintenance organizations sell group health insurance to employers who agree to send their employees to certain health care providers or hospitals in return for cost discounts.

Accepted Answer

The answer of Health maintenance organizations sell group health insurance...

Question 16

Federal social legislation has major effects on what programs social service agencies can provide.

Accepted Answer

Federal social legislation directly influences the funding, regulations, and guidelines that social service agencies must follow, thereby affecting the types and scopes of programs they can offer.

Question 17

Operational objectives are the organization's tally of activities provided or services rendered.

Accepted Answer

Operational objectives are specific, measurable goals that an organization aims to achieve in its daily operations, focusing on efficiency, quality, and effectiveness in delivering products or services, rather than just a tally of activities or services rendered.

Question 18

Goal attainment in social service organizations involves what is supposed to happen through the intervention process.

Accepted Answer

Goal attainment in social service organizations refers to achieving the desired outcomes that are expected to occur as a result of the intervention process, which involves planned actions or activities designed to address specific needs or problems.

Question 19

Operative goals are often found in mission statements.

Accepted Answer

Operative goals are specific, short-term targets aimed at guiding daily operations, whereas mission statements typically outline the organization's overall purpose and direction, focusing on long-term aspirations and values.

Question 20

Social service agencies almost never compete with each other for clients.

Accepted Answer

Social service agencies often compete for clients, funding, and resources, especially in areas with limited resources or when targeting specific populations.

Quiz 6: Social Service Organizational Settings, Goals and Environmental Contexts