Question 1

Which of the following is an invisible sign of culture?

Accepted Answer

Beliefs and values, such as Christopher's belief that adults need to be responsible for their actions, are considered invisible signs of culture because they are internalized ideas that influence behavior and perceptions, but are not directly observable.

Question 2

One benefit of workplace diversity is less government regulatory action.

Accepted Answer

Diverse workplaces often demonstrate better compliance with equal employment opportunity laws and regulations, which can lead to fewer government investigations and penalties.

Question 3

When Americans conduct business abroad,they should always adopt the ethical standards of the foreign country as a sign of respect.

Accepted Answer

It is important for Americans to understand and respect the ethical standards of the foreign country they are conducting business in. However, adopting them blindly without considering their own ethical standards can lead to ethical conflicts and jeopardize their reputation. It is recommended to find a balance between the two and establish mutual respect and understanding.

Question 4

Adjusting your writing style and tone for intercultural written communication does not apply to numbers,which are cited the same throughout the world.

Accepted Answer

Different cultures interpret numbers differently, including the use of commas and periods in large numbers and dates, so adjustments may be necessary for clear intercultural communication.

Question 5

Globally,ethical codes of conduct are becoming more sophisticated and accessible.

Accepted Answer

With the increasing awareness and importance of ethical conduct in various industries, more and more organizations are adopting and improving their codes of conduct. These codes are often publicly available and easily accessible to stakeholders, employees, and the public. Therefore, the statement is true.

Question 6

Chip was hired as a sales rep for a multinational company and will be selling computer products around the world.He should learn and use the metric system.

Accepted Answer

The metric system is used globally and is the standard system of measurement in most countries. As Chip will be selling computer products worldwide, it is important for him to learn and use the metric system.

Question 7

Which of the following is the most accurate statement about the globalization of markets?

Accepted Answer

Option B is the most accurate statement as it acknowledges the presence of global enterprises that control renowned U.S. companies, leading to the globalization of markets. Option A is incorrect as nationalities of companies can be challenging to determine due to globalization. Option C is incorrect as businesses worldwide engage in cross-border activities. Option D is incorrect as cultural differences remain an essential consideration for companies operating in a global market.

Question 8

Select the most accurate statement about culture.

Accepted Answer

Culture refers to the shared beliefs, values, customs, and behaviors of a group or society. These cultural patterns are learned from our families, communities, and society from a very young age, which shape our attitudes and behaviors. Therefore, option D is the most accurate statement about culture.

Question 9

Select the least accurate statement about culture.

Accepted Answer

This statement is the least accurate because cultural norms can change over time due to various factors like globalization, migration, and exposure to new ideas. While they may be deeply ingrained, they are not necessarily set in stone and can evolve.

Question 10

Intercultural communication,team building,and conflict resolution are skills that can be learned in diversity training programs.

Accepted Answer

Diversity training programs are designed to help individuals learn and develop skills in various areas of diversity and inclusion, including intercultural communication, team building, and conflict resolution. Through training and education, individuals can enhance their understanding of different cultures, learn how to communicate effectively with others from diverse backgrounds, build strong and effective teams, and develop strategies for resolving conflicts in a constructive manner.

Question 11

Learning more about the powerful effect that culture has on behavior will ________.

Accepted Answer

Understanding how culture influences behavior can help individuals navigate cultural differences and reduce misunderstandings in communication and interactions with people from other cultures.

Question 12

Most Facebook users live in the United States and Canada.

Accepted Answer

According to recent statistics, the majority of Facebook users are located outside of North America, with the largest user base being in Asia.

Question 13

Diversity positively impacts work teams,but consumers are not impacted by an organization's diversity.

Accepted Answer

Consumers are impacted by an organization's diversity. Organizations with diverse teams are better suited to understand and serve different markets and customer segments, which can lead to increased satisfaction and loyalty from those customers. A lack of diversity could potentially alienate certain consumers and limit a company's market reach.

Question 14

U.S.businesses and those of other countries are seeking to expand around the world for many reasons,including the passage offavorable trade agreements,growing numbers of middle-class consumers in emerging nations,and ________.

Accepted Answer

Advances in transportation have made it easier, faster, and cheaper to transport goods and services around the world, thus making it more feasible for businesses to expand globally.

Question 15

Which of the following statements about the middle class in emerging economies is accurate?

Accepted Answer

Emerging economies have transitioned from being primarily sources of cheap labor to becoming promising markets due to their growing middle classes and increasing consumer spending power.

Question 16

Communicators in high-context cultures

Accepted Answer

In high-context cultures, communication relies heavily on the context and the relationship between the parties involved. Communicators in such cultures are expected to understand the implicit messages and have a deeper understanding of the situation at hand. Therefore, they are more likely to be intuitive and contemplative.

Answer: B 
 In low-context cultures, communication is more direct and explicit. However, in high-context cultures, assumptions are made that the listener understands the cultural nuances and background information. As a result, communicators tend to assume that listeners know very little and must be told practically everything.

Answer: D 
 Communicators in high-context cultures pay attention not only to the spoken or written words but also the nonverbal cues, such as body language, tone, and context. This helps them understand the implicit messages conveyed in communication. Therefore, option D is incorrect.

Option C is also incorrect because being logical, analytical, and action-oriented is more characteristic of low-context cultures that prioritize direct communication and efficiency. High-context cultures, on the other hand, emphasize relationships and harmony.

Question 17

Ildiko is a low-context communicator.She is likely to value membership in organizations,groups,and teams.

Accepted Answer

Low-context communicators tend to value individuality and independence and may prioritize personal achievements over group membership. They often require explicit communication and instructions, and may not feel as comfortable in group settings or organizations.

Question 18

Closely studying your own culture is one way to better understand and accept the values and behaviors of other cultures.

Accepted Answer

Studying your own culture can provide a framework for understanding the norms, values, and behaviors of other cultures. By examining one's own cultural assumptions and biases, one can develop greater empathy and sensitivity towards other ways of life.

Question 19

Persons from many cultures are moving to countries promising to fulfill their dreams.For generations the two most popular destinations have been

Accepted Answer

While there may be some cultural diversity in all of the countries listed, the United States and Canada have historically been touted as the "land of opportunity" with promises of economic prosperity and social mobility. As a result, they have attracted immigrants from all over the world for generations. Japan, France, Great Britain, Italy, and other countries may offer different attractions for immigrants, but they have not traditionally been as popular as destinations for immigrants seeking to fulfill their dreams.

Question 20

Which of the following trade agreements expands free trade among Canada,the United States,and Mexico?

Accepted Answer

The North American Free Trade Agreement, or NAFTA, is a trade agreement that was signed by Canada, the United States, and Mexico in 1994. Its purpose was to reduce trade barriers and promote free trade between the three countries.

Quiz 3: Intercultural Communication