When writing a positive review of a company or product,it's best to include suggestions for improvement.
Correct Answer:
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Q8: Straightforward,direct claims are those to which you
Q9: In the workplace,most messages are positive or
Q10: Pull the red lever is an example
Q11: An adjustment message granting a claim should
Q12: Most routine request and response messages should
Q14: As you prepare to write a business
Q15: Social media have drastically shortened business response
Q16: Instructions will be most readable if the
Q17: Thank you in advance for your cooperation
Q18: If you have a complaint against a
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