Social media have drastically shortened business response times to claims.
Correct Answer:
Verified
Q10: Pull the red lever is an example
Q11: An adjustment message granting a claim should
Q12: Most routine request and response messages should
Q13: When writing a positive review of a
Q14: As you prepare to write a business
Q16: Instructions will be most readable if the
Q17: Thank you in advance for your cooperation
Q18: If you have a complaint against a
Q19: Phone calls and e-mail messages are usually
Q20: Business letters are preferred over e-mail when
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