Question 1

In the industrialized world, the number of two-career couples is __________, and the number of single-parent families is __________.

Accepted Answer

Both the number of two-career couples and single-parent families are increasing in the industrialized world due to social and economic changes.

Question 2

In the United States, the number of two-career couples and single-parent families are increasing. These growing and competing demands of family and job have led some companies to

Accepted Answer

Developing family-friendly work policies to combat employee job dissatisfaction is the best choice in this scenario. This is because the increasing number of two-career couples and single-parent families has created competing demands between work and family, leading to work-family conflicts. Family-friendly work policies such as flexible work hours, remote work options, and paid parental leave can help employees balance their work and family responsibilities, leading to better job satisfaction and retention rates. Companies that implement family-friendly policies are also seen as more attractive employers, which can help them attract and retain top talent.

Question 3

A global approach to measuring job satisfaction includes assessing employee attitudes

Accepted Answer

The answer of A global approach to measuring job satisfaction...

Question 4

Constance wants to know how environmental factors affect job satisfaction. Therefore, she will very likely be interested in knowing a worker's

Accepted Answer

Pay is an environmental factor that can significantly affect job satisfaction, as it is related to the work environment and external conditions.

Question 5

How does aggression between or against workers differ from violence outside of the workplace?

Accepted Answer

The answer of How does aggression between or against workers...

Question 6

Executives at Koka-Kola Corporation want to assess job satisfaction of their factory managers. Due to some reports, they are concerned there may be a difference in experienced job satisfaction between white and nonwhite managers. If their results are in keeping with the studies found in the textbook, they can expect to find

Accepted Answer

The answer of Executives at Koka-Kola Corporation want to assess...

Question 7

Studies examining job satisfaction have found that, in general, __________ tend to be more satisfied than __________ with their jobs, even though the relationship between age and satisfaction may not be as simple as it appears.

Accepted Answer

Older workers tend to be more satisfied with their jobs than younger workers, possibly due to factors like increased job stability, experience, and alignment with career goals over time.

Question 8

Marietta is experiencing an increase in dissatisfaction with her job and negative feelings about her workplace. Probably a significant factor in her experience of increased stress is

Accepted Answer

Marietta's increased dissatisfaction and negative feelings suggest that she may feel a lack of control over her work situation, which can be a major source of stress. When employees feel they have little ability to influence their work environment or make decisions about their work tasks, they may feel helpless and frustrated, leading to decreased job satisfaction and increased stress.

Question 9

Christopher tells his college advisor, "I don't really care what I do for a career. As long as I have a good salary." If his advisor has read Brasher and Chen's (1999)study of recent college graduates, he will tell Christopher that starting salaries have been found to have a ________ correlation with job satisfaction.

Accepted Answer

Brasher and Chen's (1999) study found that starting salaries have a low correlation with job satisfaction, indicating that higher salaries do not necessarily lead to higher job satisfaction.

Question 10

The best conclusion that can be drawn from research on job satisfaction and job performance is that

Accepted Answer

Research has consistently shown a positive correlation between job satisfaction and job performance, meaning that individuals who are satisfied with their jobs tend to perform better than those who are not satisfied. However, it is not necessarily a causal relationship as job satisfaction may be influenced by other factors beyond job performance.

Question 11

Jeannie works in a company that requires her to work eight hours each day, but does not require that she be in the office from 9 a.m. until 5 p.m. This allows her to plan around the needs of her children as well as her job. This policy is called

Accepted Answer

Flextime is a policy that allows employees to choose their working hours within certain limits, providing flexibility to accommodate personal needs.

Question 12

During the workweek, Rick is the first employee to arrive at work and the last to leave. On weekends, Rick often stops by the office to volunteer his services even though he is not scheduled to work. This example best illustrates

Accepted Answer

The scenario described is an example of organizational citizenship behavior, as Rick is going above and beyond his job duties by volunteering on weekends and demonstrating a positive attitude towards his workplace. Leader-member exchange theory focuses on the relationship between a leader and their followers, and is not relevant in this scenario. Counterproductive work behavior involves actions that harm the organization, and there is no indication that Rick's actions are detrimental. Existence, relatedness, growth theory is a motivation theory that is not applicable in this context.

Question 13

In his Industrial and Organizational Psychology class, Metley is focusing his final project on workplace assaults committed by employees. His literature review has revealed that employees actually commit __________ percent of workplace assaults.

Accepted Answer

The answer of In his Industrial and Organizational Psychology class,...

Question 14

Doctor Jen Etticks researches how genetic factors influence behavior and attitudes in the workplace. Her recent study of the influence of genetics on job satisfaction will most likely suggest that genetics

Accepted Answer

The question suggests that the study is focused on how genetics influence behavior and attitudes in the workplace, specifically job satisfaction. This would imply that genetics may play a role in shaping an individual's personality traits and overall characteristics, which can then influence their level of job satisfaction. However, it is unlikely that genetics would be the sole determining factor in job satisfaction, as other environmental and personal factors can also play a role. Therefore, choice B is the most likely answer.

Question 15

Which of the following can be more important to job satisfaction than the amount of money an employee receives?

Accepted Answer

While money is important, knowing that one's salary and pay raise decisions are made fairly can have a significant impact on job satisfaction. Feeling respected and valued by one's employer can often be more important than the actual amount of money being earned.

Question 16

Of the following people, who would be least likely to report satisfaction in their job?

Accepted Answer

Diedra, who feels she doesn't have the knowledge to perform successfully, is likely to feel dissatisfied in her job due to a lack of competence and confidence in her ability to perform. The other options, Alvin, Betty, and Caleb, have some degree of autonomy or flexibility in their work, which can contribute to greater job satisfaction.

Question 17

Which of the following has the least influence on whether an employee shows up for work?

Accepted Answer

The answer of Which of the following has the least...

Question 18

Dudley is attending an employer conference. He plans to attend an information session entitled "Knowing More About Instrumental Aggression in the Workplace." Instrumental aggression refers to an individual's

Accepted Answer

Instrumental aggression is goal-oriented behavior where aggression is used as a means to achieve a specific objective, such as obtaining money or other valuables.

Question 19

Ms. Valjean is studying job satisfaction and is considering the Job in General Scale as a measure for her research. Ms. Valjean is apparently interested in the __________ approach to measuring job satisfaction.

Accepted Answer

The Job in General Scale is a global measure of job satisfaction, as it asks individuals to rate their overall satisfaction with their job, rather than assessing satisfaction across specific facets or dimensions of the job.

Question 20

Job dissatisfaction is becoming a problem at Wernam-Hogg. Neil, the regional manager, is concerned about the possible outcomes. You explain to Neil that there are several consequences, though job dissatisfaction is least likely to cause

Accepted Answer

Organizational citizenship behavior (OCB) refers to voluntary, extra-role actions that contribute positively to the organization. Job dissatisfaction is less likely to lead to OCB, as dissatisfied employees are less inclined to go above and beyond their required duties.

Quiz 15: Industrial and Organizational Psychology

In the industrialized world, the number of two-career couples is , and the number of single-parent families is .