A sales manager at Guilden Corporation,a manufacturer of consumer durable goods,instructed his new salesperson,Rita,to sell five flat screen televisions per week.He informedher that,in addition to this,she is also expected to identify ten potential customers.These instructions given to Rita are referred to as _____.

Question

Quizplus · Accepted Answer

The instructions given to Rita are referred to as quotas, which are specific sales goals or targets set by the sales manager for the salesperson to achieve. The other options are not applicable in this scenario. Referrals are names of potential customers provided by current customers. Sales leads are potential customers who have shown interest in the product or service. Touch points refer to every interaction between the customer and the company, from marketing to after-sales service.

A Sales Manager at Guilden Corporation,a Manufacturer of Consumer Durable