The passive and aggressive communication styles should never be used in business situations.

Question

Quizplus · Accepted Answer

Both passive and aggressive communication styles have their place in certain business situations. Passive communication, although not ideal for expressing needs and setting boundaries, can be useful for diffusing conflict and maintaining positive relationships. Aggressive communication, when used appropriately and assertively (not violently), can be effective in standing up for oneself and achieving desired outcomes. It is important to have a range of communication styles and know when to use each one in a professional setting.

The Passive and Aggressive Communication Styles Should Never Be Used