With an angry patient, you should always
A) learn how to cause anger
B) defend yourself
C) remain calm
D) stay very close to the patient while talking
Correct Answer:
Verified
Q22: Elderly patients
A) are always frail or confused
B)
Q23: A lack of feeling, emotion, interest, or
Q24: All of the following should be considered
Q25: A conflict occurs in the pharmacy with
Q26: Shifting one's own unacceptable feelings onto another
Q28: Responding to a perceived threat or conflict
Q29: When dealing with a seriously ill patient,
Q30: Which of the following terms describes the
Q31: For mentally disabled patients, you should
A) spend
Q32: Positive communication includes
A) listening to patients and
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