What is the most important thing an organization can do to ensure that a performance appraisal process can withstand legal scrutiny?
A) Base the standards on a sound job analysis and make sure all involved know what the standards are.
B) Make sure managers are not biased in their delivery of appraisal feedback.
C) Use calibration and train the managers on how to deliver feedback.
D) Make sure the tool is reliable.

Question

Quizplus · Accepted Answer

Basing the standards on a sound job analysis and ensuring that all involved understand what the standards are will help ensure that the performance appraisal process is objective and job-related, which is essential for legal compliance. This helps ensure that the process is fair and that decisions made based on the appraisal are legally defensible. B, C, and D are important factors but not the most critical in ensuring legal compliance.

What Is the Most Important Thing an Organization Can Do