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Diane Fisher of ABC Research Determined That Her Client's Problem

Question 61

Multiple Choice

Diane Fisher of ABC Research determined that her client's problem was lack of knowledge about customer preferences for features on the company's products. Diane then determined that she should gather information on the level of preferences for the six different product features among customers in the company's trading area. Diane's decision to gather preference information for the product features is an example of her determining:


A) a specific problem definition
B) customer preferences through the marketing research process
C) research objectives
D) a research design
E) if there is a problem or an opportunity

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