Enterprises need to allocate their resources to customer retention, not to customer acquisition.

Name: Enterprises need to allocate their resources to customer retention, not to customer acquisition.
Brand: Quizplus
Rating: 4.9 (44 reviews)

Question

Quizplus · Accepted Answer

While customer retention is important for maintaining a stable revenue base and ensuring customer satisfaction, customer acquisition is also crucial for business growth, expanding the customer base, and increasing market share. Both strategies are essential for a balanced and effective business approach.

Enterprises Need to Allocate Their Resources to Customer Retention, Not