Personalization can only be done after a person has registered on a website.
Correct Answer:
Verified
Q26: CRM is only a B2B concept because
Q27: Identify the steps in the targeting and
Q28: The Peppers and Rogers model of CRM
Q29: Creating an anonymous customer profile generally requires
Q30: The definition of a good customer is
Q32: Marketing is evolving to become more _
Q33: Explain how to facilitate a Seamless Customer
Q34: Moving from transactional to relationship marketing requires
Q35: CRM cannot be implemented in B2B marketing
Q36: Customers only defect if they are not
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