SoundCare Health Services, a health plan, recently conducted a situation analysis. One step in this analysis required SoundCare to examine its current activities, its strengths and weaknesses, and its ability to respond to potential threats and opportunities in the environment. This activity provided SoundCare with a realistic appraisal of its capabilities. One weakness that SoundCare identified during this process was that it lacked an effective program for preventing and detecting violations of law. SoundCare decided to remedy this weakness by using the 1991 Federal Sentencing Guidelines for Organizations as a model for its compliance program. With respect to the Federal Sentencing Guidelines, actions that SoundCare should take in developing its compliance program include

Question

Quizplus · Accepted Answer

All of the actions listed (creating a system for reporting suspected misconduct, holding management accountable for subordinates' misconduct, and assigning a high-level member of management to oversee compliance) are recommended by the 1991 Federal Sentencing Guidelines for Organizations as important components of an effective compliance program. Therefore, SoundCare should take all of these actions in developing its own program.

SoundCare Health Services, a Health Plan, Recently Conducted a Situation