When total quality management has been successfully implemented, the distinctions between staff and line activities can become blurred as empowered teams become responsible for both plans and actions when management layers decrease. The role of the quality function may include all of the following Except:

Question

Quizplus · Accepted Answer

The role of the quality function may include quality assurance, quality management system, and supplier quality. However, quality accounting is not typically considered a part of the quality function, but rather falls under the purview of the accounting or finance department.

When Total Quality Management Has Been Successfully Implemented, the Distinctions