Question 1

Fred is a union employee who has been summoned by the management to an investigatory hearing regarding his conduct. Fred would like to have a union representative with him at the meeting. What is the name of the right that allows Fred to have a union representative with him at the meeting?

Accepted Answer

The Weingarten Right allows union employees to have a union representative present during investigatory interviews that could lead to disciplinary action.

Question 2

As an HR Professional, you must be familiar with certain theories and insights about organizational culture, organizational development, and management. Who addressed organizational culture as "that's the way we do things around here"?

Accepted Answer

Edgar Schein is known for his work on organizational culture and his definition of it as "the way we do things around here."

Question 3

What is the most effective method of performance evaluation?

Accepted Answer

A continuous-feedback process is considered most effective as it provides real-time feedback, encourages ongoing development, and aligns with dynamic work environments.

Question 4

Fran is a HR Professional for her organization and she is interviewing applicants for a warehouse position. One of the candidates has written on his application that he speaks Spanish. Fran interviews this candidate in Spanish and interviews all other candidates in English. This is an example of what?

Accepted Answer

Disparate treatment occurs when a candidate is treated differently based on a characteristic such as language, which is what Fran did by interviewing one candidate in Spanish and others in English.

Question 5

Jennifer is an HR Professional and she's telling Hal about sexual harassment issues at their workplace. Jennifer wants to distinguish between the types of sexual harassment in this conversation. What are the two categories of sexual harassment Jennifer should address?

Accepted Answer

The two recognized categories of sexual harassment are "Quid Pro Quo," where job benefits are conditioned on sexual favors, and "Hostile Work Environment," where the work atmosphere is intimidating or offensive due to unwelcome sexual conduct.

Question 6

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts used the terminology "work now, grieve later" to describe the urgency of performing work?

Accepted Answer

The Railway Labor Act uses the terminology "work now, grieve later" to emphasize the importance of continuing work while disputes are resolved, particularly in the context of railway and airline industries.

Question 7

What is the minimum amount of employees an organization must have to be covered by the Americans with Disabilities Act of 1990?

Accepted Answer

The Americans with Disabilities Act of 1990 applies to employers with 15 or more employees.

Question 8

Jane is preparing for an interview process for an open position within her company. Jane has prepared several questions for the interview. In her questions, Jane is careful not to ask all of the following questions, except for which one?

Accepted Answer

Option D is a job-related question about availability, which is appropriate to ask in an interview. The other options are personal questions that are generally considered inappropriate or discriminatory in a job interview context.

Question 9

As an HR Professional you must be familiar with particular labor-based acts of congress. One such act is the Taft-Hartley Act which addressed right-to-work states and unions. What does right-to-work states mean for unions and employees?

Accepted Answer

Right-to-work states mean that employees are not required to join a union or pay union dues as a condition of employment.

Question 10

Your organization has a retirement benefits plan that is covered by ERISA. Under ERISA, which of the following is your organization required to do for the plan participants?

Accepted Answer

ERISA requires that each participant in an ERISA-covered retirement benefits plan be provided with a summary plan description (SPD) at no cost. The SPD must contain information about the plan's features and funding.

Question 11

Which of the following union security clauses specifies that all employees must either join the union or pay union dues if they choose not to join the union?

Accepted Answer

An agency shop clause requires employees to either join the union or pay union dues, even if they choose not to become union members.

Question 12

You are developing a new seminar for your organization and you're meeting with John, the Manufacturing Manager, about the seminar. You are asking questions to John such as why the course is needed, what problem the course should solve, and what the current level of competence the participants have about the course topic. What component of ADDIE are you performing?

Accepted Answer

The questions being asked are part of the Analysis phase in the ADDIE model, where the needs, goals, and current competencies of the participants are assessed to design an effective training program.

Question 13

In change management, there are generally considered to be three levels of motivational change. Which level of change management defines when people are brought to the level of accepting the change?

Accepted Answer

The answer of In change management, there are generally considered...

Question 14

As part of your implementation of a new course, you will deliver pilot programs to a small group of learners in your organization. Which of the following are the two types of pilot programs that an organization can use within ADDIE?

Accepted Answer

Pilot programs within ADDIE can be conducted using an identical program format, which replicates the full course, or an abbreviated program format, which is a condensed version of the course.

Question 15

Samantha applied as an outside sales rep for a new sales territory. Part of the selection process included an assessment test that measures successful sales characteristics. Samantha scored particularly high on the test. During the interview, Christopher, the hiring manager, had some concerns about how well Samantha would fit into the company culture, but when he learned how high she scored on the test, he immediately decided to hire her. What bias could be at work in this situation?

Accepted Answer

The knowledge-of-predictor effect occurs when a decision-maker is influenced by knowing a candidate's test scores or other predictors, potentially leading to biased decisions.

Question 16

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. What is the zipper clause in regard to negotiations?

Accepted Answer

A zipper clause in a contract means that once the agreement is signed, no further negotiations on any issues covered in the contract will occur until the contract expires.

Question 17

The lawsuit Oncale v. Sundowner Offshore Service, Inc. is a unique sexual harassment case. What was the relevance of this case which makes it unique to human resource professional?

Accepted Answer

Oncale v. Sundowner Offshore Service, Inc. is significant because it was a landmark case where the U.S. Supreme Court recognized that same-sex harassment is actionable under Title VII of the Civil Rights Act of 1964.

Question 18

Which of the following is best defined as a benefit plan that makes contributions based on a percentage of company earnings each year?

Accepted Answer

A profit sharing plan is a type of retirement plan where contributions are made based on a percentage of the company's earnings, allowing employees to share in the company's profits.

Question 19

Which of the following occurs in violation of a contract clause prohibiting strikes during the term of the contract?

Accepted Answer

A wildcat strike occurs when workers go on strike without the union's authorization, often in violation of a no-strike clause in a contract.

Question 20

Which of the following is paid to employees who are called to work before or after their scheduled hours?

Accepted Answer

Call-back pay is compensation given to employees who are required to return to work outside of their regular working hours.

Exam 3: Senior Professional in Human Resources