You are deploying Avaya Agent Desktop (AAD) for the first time in a SIP-enabled contact center. Which configuration step should be performed in Contact Center Management Administration (CCMA) for agents to use AAD?
A) Assign an AAD login ID and password to each agent.
B) Enable Agent Desktop integration in each agent's Call Presentation Class.
C) Associate a domain user account with each agent.
D) Acquire each agent's telephone.
Correct Answer:
Verified
Q4: You are installing a SIP-based Avaya Aura
Q5: After a successful installation of Avaya Aura
Q6: After the Avaya Aura Media Server High
Q7: For Avaya Aura Contact Center (AACC) High
Q8: A customer has installed Avaya Aura Contact
Q10: In a Mission Critical AACC High Availability
Q11: When performing a database restore, Avaya Aura
Q12: After you complete the Avaya Aura Contact
Q13: On which servers is the Enable Switchover
Q14: During the Avaya Aura Contact Center (AACC)
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