Solved

A Call Center Is Set Up to Use Look Ahead

Question 44

Multiple Choice

A call center is set up to use Look Ahead Interflow (LAI) to distribute calls to multiple centers. To reduce costs, you implement Network Call Redirection (NCR) . Which command in the vector would invoke NCR when using LAI?


A) route-to number 112920414 with cov n if unconditionally
B) route-to number 9112920414 with cov y if unconditionally
C) route-to number ~r112920414 with cov n if unconditionally
D) route-to number *r112920414 with cov n if unconditionally

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