Which one of the following is the BEST description of the purpose of the service operation stage of the service lifecycle?
A) To decide how IT will engage with suppliers during the service lifecycle
B) To proactively prevent all outages to IT services
C) To design and build processes which will meet business needs
D) To deliver and manage IT services at agreed levels to business users and customers

Question

Quizplus · Accepted Answer

The service operation stage focuses on delivering and managing IT services at agreed levels to business users and customers, ensuring that services are delivered effectively and efficiently.

Which One of the Following Is the BEST Description of the Purpose